Quasar 3000 Product FAQ
1. Is the Quasar method approved by the automotive OEMs and Tier 1s?
Quasar testing is performed by manufacturers supplying parts to all major OEMs and many Tier 1s. It is recognized as the preferred NDT method for many applications by several OEMs and Tier 1 suppliers.
2. What are the typical roadblocks to successful implementation?
The most significant roadblock to success is a lack of plant management commitment to understanding the Quasar system and devoting the appropriate resources to the system's start up, maintenance, and operation.
3. What guarantee does Quasar provide? If it doesn't work, can I get my money back?
Quasar does not sell systems for "evaluation." Our systems are sold to test parts. We work with potential customers to make sure that the application is appropriate before the system is shipped. This includes no-charge "Quicklook" feasibility tests and in-plant runoffs. It is critical that the customer define the testing requirements so that meaningful assessments can be done up-front. If this is done, the "doesn't work" situation never arises.
Quasar does provide a product warranty consistent with other manufacturers of similar systems. Quasar warrants its products to be free of manufacturing defects for one year and will repair or replace any component or system that fails in normal service during the warranty period.
4. What is the typical annual operating cost on the equipment?
Operating costs, particularly labor, depend on the application and whether the material handling associated with the system is automated. Other expenses are negligible. A fully automated system can test small parts for a few cents per part. For larger parts, such as control arms, the cost is less than 10 cents per part.
5. What is the typical ROI or payback on the equipment?
Typical straight payback on a Quasar system ranges from 3 months to 1 year.
6. Does Quasar do the automated parts handling?
In some cases, Quasar provides parts handling, but it is usually provided by third parties who are familiar with the customer's material handling equipment needs and policies. Quasar does provide extensive documentation of the material handling interface requirements as well as the required design and operating constraints for the Quasar system.
7. What is the typical availability for your systems?
Quasar delivery is approximately 8 weeks for a standard system.